For Voting Terms and Conditions, please click here.
To view the BB Sitemap, please click here.
SIGN IN/ REGISTRATION
Why should I need to create a membership account with Big Brother 2008?
You must register to become a member of the BB online family. Your membership allows you to take part in a vast array of competitions, newsletters, forums, popularity polls, trivia, email and news alerts from both the BB08 and Network Ten.
Members can also receive exclusive access to the Network Ten website at: http://www.ten.com.au/. For more details or to create an account click here.
How do I create a Big Brother membership account?
Creating an account is easy! Simply click here and fill out your details here.
Why can't I sign in?
Have you registered? Seriously, you must register in order to sign in. If you have registered and you still cannot log in then check and double-check your username and password. Usually this is the problem.
I've forgotten/lost my password!
Go to the Forgotten Password page on the web site and enter your email details to get a new password sent to your inbox.
How do I change my password?
First you need to sign in. Go to the Change Password page and type in your old and new password.
How much does membership cost?
It's free!
Do I need to sign out after using the site?
No but it is recommended. In any case when you close your browser you are automatically logged out.
What's the go with the sms/emails?
Occasionally TEN or FremantleMedia Australia will send out sms/email messages regarding competitions and special offers. You can ask not to receive these, however it's free and stuff that we think you'll really enjoy. If you don't want to receive any of these messages, simply change your preferences in your account information.
Why do you need my postcode?
We want to know which parts of Australia our loyal members are from.
When I register, it won't accept my username.
The username you are entering has already been taken. Try another username. It also has to be less than 15 characters.
It won't accept my password.
The password you are entering is not long enough. Your password needs to be at least 6 characters.
It won't accept my phone number.
The phone number you are entering is not long enough. Try entering your phone number with your area code included (10 digits in total, eg 02 12345678)
VIDEO AND GENERAL WEBSITE
What is the privacy policy?
Our comprehensive policy for which we would appreciate your attention. It can be found by clicking on the link at the bottom of each page on the website, or by clicking here.
What are the browser and settings required to view this website?
Internet Explorer 6.0 or Internet Explorer 7.0, Firefox 2.0
Cookies must be enabled.
Javascript must be supported/enabled.
Flash must be installed
How can I test that these are enabled on my computer?
There is a test form for Cookies and Javascript below - and if the Big Brother Eye does not show at the top of this page, then you also need to install Flash.
Test for Javascript / Cookies What is JavaScript?
JavaScript is a client-side scripting language to add interactivity and functionality to Web documents.
Does the Big Brother use JavaScript?
Yes, Big Brother uses the fines Java to mentally stimulate housemates - and the website also uses these to validate the logged in user.
To test if your browser has JavaScript enabled, click the button below.
If an alert pops up, your browser has JavaScript enabled. If the alert does NOT pop up, your browser has JavaScript disabled.
Javascript must be enabled in your browser for the web site to work properly. Enabling JavaScript requires you to adjust your browser's settings as follows:
Enabling JavaScript for Internet Explorer.
Click Tools on the Internet Explorer menu bar and select Internet Options...
On the Internet Options window, select the Security tab.
From the list of Web content zones at the top of the Security options select the internet icon.
Then click on the Custom Level... button.
In the Security Settings window that pops up, scroll down to the item that reads Active Scripting and select the Enable option.
Click on the OK button at the bottom of the Security Settings window.
Click on the OK button at the bottom of the Internet Options window.
Enabling JavaScript for Firefox:
Click Tools on the Firefox menu bar and select Options...
Under Content on the top bar, ensure the Enable Javascript item has a tick
Then click OK on the Options window to exit.
What exactly are Cookies?
Cookies are small text files used by your web browser that store information that allows your computer to recognize you and keep track of which sites you visit. It has also been referred to as a computer installed memory system. While they don't hold any personal information or registration details, they can assist you in filling out subsequent registrations and membership applications.
The BB website uses cookies in two main ways. First, they help identify that you are already a member and maintain your log-in to that website. However, for security reasons, if you have logged out you will need to manually log-in again.
Does Big Brother use Cookies?
Yes, we use a Cookie to identify you as a user who has logged into the system.
To test if your browser has Cookies enabled, first test JavaScript above (since the Cookie test requires JavaScript), and then click the following button:
If an alert pops up, your browser has Cookies enabled.
When I try to login I get caught going in a circle (back to the login.) What should I do?
Enabling Cookies on your browser requires that you modify your browser's settings.
Enabling Cookies requires you to adjust your browser's settings as follows:
Enabling Cookies for Internet Explorer 6.x/7.0
Click Tools on the Internet Explorer menu bar and select Internet Options...
On the Internet Options window, select the Privacy tab.
Set the privacy setting for this zone to Medium.
Then click on the Advanced... button.
On the Advanced Privacy Settings dialog box that is displayed, make sure under Cookies that Override automatic Cookie handling is unchecked and click on the OK button.
Click OK on the Internet Options window to exit.
Enabling Cookies for Firefox
Click Tools on the Firefox menu bar and select Options...
Click on the Privacy tab in the top bar.
Ensure that Accept cookies from sitesis ticked.
Then click OK on the Options window to exit.
We also recommend a broadband service such as ADSL/Cable Internet/Wireless Internet due to the volume of video content on the site. If using a dial-up Internet service, we recommend you get sound advice from a professional or the computer geek kid next door.
Browser Requirements for the website
What is Macromedia Flash Player?
Macromedia Flash Player allows you to view content such as movies, animations and other Web experiences created with Macromedia Flash. This website uses content which can only be viewed with Macromedia Flash Player.
I can't get access to the video?
Selected computers have firewalls and ad blocking software installed which may stop you from viewing Video Player. If videos do not play, you may need to access the site from a different location.
Why do the video clips stutter or stop when I try to play them?
The video may stutter or stop if your connection to the internet is not broadband or is being used for other things (downloading).
Where can I get the latest software to play the videos?
Ensure you are up to date with the latest version of flash. Please go to http://www.adobe.com/downloads/ for latest version.
What is JavaScript?
JavaScript is a scripting language developed by Netscape that works in all major browsers that are version 3.0 or higher. JavaScript allows a Web page to interact with your actions. For example: navigation links can become bold or highlighted when you move your mouse over them.
How do I check that Javascript is supported/enabled?
In Internet Explorer:
-Select tools in your browser menu
-Choose Internet options
-Select the security tab
-Select custom level
-Under Scripting, make that the 'Enable Radio' button is checked
In Firefox:
-Under the tools menu select options.
-In the options window select the 'content tab' (It has a globe icon associated with it)
-Make sure 'Enable Javascript' has been selected
What is Macromedia Flash Player?
Macromedia Flash Player allows you to view content such as movies, animations and other Web experiences created with Macromedia Flash.
I am trying to access with Lynx browser & am unable to run video, can you help me?
No. No one can help you.
I smirked at the last FAQ question. Does that make me a nerd?
A little bit.
What are the browser and settings required to view this website?
-Internet Explorer 6.0 or Internet Explorer 7.0, Firefox 2.0
-Cookies must be enabled.
-Javascript must be supported/ enabled.
-Flash must be installed
We also recommend a broadband service such as ADSL/Cable Internet/Wireless Internet due to the volume of video content on the site. If using a dial-up Internet service, we recommend you get sound advice from a professional or the computer geek kid next door.
On a mac (Safari) I can't see the videos?
We've noticed that under Safari, users can see the website reloading in the place where you'd expect to see the videos. The issue is with the hyper-paranoid/secure way that Safari deals with what's referred to as 3rd party cookies. As you navigate to ten.com.au/dance Safari's default setting allows the cookie to be set for that site, but as the video is served from outside this domain it won't allow the credentials to be passed across.
To fix this you need to set Safari to allow cookies - which is seen as a definite risk on all PC based systems; but in a Mac world (where there are almost no viruses/malware) accepting the cookies is not such a significant risk.
The setting is under the Safari Menu -> Preferences (mac key+,) then under the Security Tab, Set accept cookies to "Always Allow" to be able to watch the videos.
The default setting "Only on sites I navigate to" is what causes this behaviour as the video hosting is published via a third party application. Unfortunately, there is no other workaround as this is by design behaviour on a mac.
ACCESSING VIDEO
Video is available by clicking "Video" in the nav bar. You can choose between the two formats available by clicking on the Settings tab under the screen.
You can choose either Windows Media Player or Flash Media. You can also choose between the quality of 300K or 700K, depending on your Internet connection. Once selected, your browser will remember your preference.
Can I change it if I have made the wrong choice?
Yes — just click on the Settings tab again and click on the setting you want. Remember; if you are using a Mac, you'll probably want to select Flash as your video format.
Why can't I see any video (or just see the loading animation)?
Our video player is best viewed using Internet Explorer 6.0 and above. We have also noticed that the video doesn't load correctly when you have any ad-blocker features enabled on your anti-virus software. Try disabling just the ad-blocking features, closing your browser and reloading the page.
AVATARS
What is an avatar?
An avatar is a character that you can personalise and use when interacting with the TEN or So You Think You Can Dance forums.
Do I need an avatar?
No you don't. If you would like one, head to your personal profile settings. Try to choose one that fits your personality.
Can I create my own avatar?
Unfortunately you have to choose one of ours for copyright reasons. We hope to provide a wider range in the future.
SUPPORT GROUPS
The National Youth Mental Health Foundation - working to reduce the impact of mental illness and substance use on young people in Australia . Headspace is working with Governments, health professionals, education providers and young adults and their families to build the capacity of the community to recognise and respond to young people at risk from mental health issues.
Lifeline’s main service is a 24-Hour Telephone Counselling line on: 13 11 14 which is for anyone, at anytime, from anywhere in Australia, for just the cost of a local call (from a land line). Some of the issues people call lifeline about include family and relationship issues, suicide prevention and support, mental health concerns, abuse/violence and loneliness.
This website is the Australian Government’s information site for alcohol. Here you will find information on alcohol-related health, science, news, and Australian Government policy.
Short Statured People of Australia Inc
The Short Statured People of Australia (S.S.P.A.) non-profit, self-help organisation that provides support and information for people of short stature who don't (or won't) reach the height of 150 cm, parents of short-statured people, siblings of short-statured people, and other interested members of the community. Their main aim is to assimilate people of short stature into society with the goal of equality of education and social status, and of employment opportunities.
National Drugs Campaign – ‘Where’s Your Head At?’
‘Where's your Head At?’ is the National Drugs Campaign's website which is designed specifically for young people. You can find out the facts about drugs and you can also meet a stack of young people who are clear-headed and clear of illegal drugs. There is also a list of information and support services if you want to find out about drugs or if you (or a friend) are looking for help and support.
Family Planning and Fertility (HealthInsite)
Information on family planning, contraception, reproductive technologies, and fertility and infertility. ( http://www.healthinsite.gov.au/topics/Family_planning_and_fertility )
TERMS AND CONDITIONS
Why do I need to accept the terms and conditions?
This is a legal requirement to ensure we agree on the conditions by which you access the site. If you don't agree, that's fine, but you can't become a member.
To read over the Term and Conditions please click here.
I have dial-up Internet. Why is the site so slow?
Firstly, congratulations on making it this far. Due to the large amount of video and high-resolution images we're providing on the site, we recommend you have some form of broadband Internet to use the site as intended. If you have a slow connection but are committed, you can still use the site but you will have to have some patience.
Click tools -> internet options, then click on the advanced tab, scroll down to multimedia, and untick "show pictures". This way it will be a little quicker, but it will also mean you don't get to see images.
I've got great Internet, but the site is still slow. What's up with that?
There are many other reasons why this might be the case. The site may be experiencing excessive demand or the servers may be having issues. It may also be a problem with your Internet connection. Whatever the case, if the problem is at our end we will no doubt be fixing it as best we can, however if it is a recurring problem then pop it into the feedback topic in the contact us forum and we'll do our best.
Why does the video keep lagging?
Video requires very high bandwidth, so unfortunately even with broadband this can happen sometimes. An idea might be to let it play and leave it minimised for a while, then later on come back to it. By this time it should have downloaded and you can watch it all without it jumping and loading all the time.
COMPETITIONS
Do I need to be registered to enter a competition on the Big Brother website?
Yes you do. All of the competitions on the website are exclusively open to our members only. To enter, simply register with the
website and log on to access the competition entry button
I want to enter lots of times but I can't. Is something wrong?
No, all of our competitions have set Terms and Conditions which state the number of times a member can enter on any given day. You might have
just reached your daily limit so come back tomorrow and enter again!
My children and I are all members on the site. Can we all enter the competitions?
Yes you can all enter but in some cases there may only be one prize allowed per household. Check the individual T&C for more details.
How can I find out if I won a competition?
If you are a major winner you will be contacted by phone and/or mail. We will also advertise major competition winners on the website after
the draw so check back regularly for winner announcements. Also winners of prizes over $100 are published in The Australian Newspaper within 14 days of the draw. Check the individual T&C for the exact publication date.
The competition says I need to be over 18 to enter but I am only 16, can I still enter?
No, an age limit has been set for a reason, most likely to do with redeeming the prize. Ask your parents to enter instead!
FORUMS
How do I post a topic?
First you'll need to sign in or create an account. You can do this by clicking the login link at the top of the page. Once you're logged in, you're ready to go.
Inside the Category you wish to post in click "POST NEW THREAD", found on the top left of the Category page. Come up with a subject, something that explains clearly what you’re talking about (not “hi guys” or anything like that), then type away. Click "POST MESSAGE" and you’re done.
How do I reply to a post?
To reply to a thread subject, use the "POST REPLY" button. This will take you to a screen where you may enter your post. Once you are ready to submit your post, click the Submit Reply button.
How do a quote another post?
If you wish to reply to a specific post within a thread, you should quote the original post. To do this click "REPLY" on the post you wish to quote. Once the post message screen appears, click the "RICH TEXT" tab. The click the "SPEECH BUBBLE" icon (this can be found to the left of the "SMILEY FACE" icon. This will insert the quoted text and you can continue to post as normal.
So I want to say something, I just post a new topic right?
No, you shouldn't. If everyone posted a new topic for everything they wanted to say we’d have a massive collection of VERY boring conversations. If you want to say something, have a quick scan through the forum that it fits in and see if someone has already said something similar. If so, add your comment to that thread.
Can I say whatever I want?
No, like any social situation, there are simple rules that you should follow. Don't abuse people. Don't swear. Don't give out personal information. Don't discuss anything that is illegal. It's mostly common sense, but there are always bad apples. If you see them, make sure you report them by clicking "REPORT", that way they can be warned or banned, and the post can be removed.
Someone said something really really stupid, can I tell them what I think?
Sure, but be careful. Text doesn’t take into account tone of voice, so sometimes people take things out of context. This is why it is good to use emoticons in your posts. If you disagree with a post, say so, but under no circumstances may you attack the person. Abuse will be dealt with swiftly by moderators, and if you see this activity happening ensure you report it ASAP.
How do I edit a post?
You can only edit your own post. If you do, it is likely people have read it already, so make a note in there that says it has been edited so they can stay up to date.
Can I use HTML in my posts?
No. This is unfortunate, but due to copyright issues we cannot allow images be included in anyone's post, and the only way to do this is to disable html.
What are those little smiley faces for?
They're called Smileys or Emoticons because they're used to convey emotion. When you type a message, you don't see the person's body language or hear their tone of voice, meaning some messages can be misinterpreted. Smileys help avoid this to a certain extent. You don’t have to just smile, you could have a frown, grin, wink or one of many others.
To include a Smiley in your post, click the "RICH TEXT" tab in the posting window. Then click on the "SMILEY FACE" icon when you wish to insert a emoticon.
I've got a great image I want to share with the world, can I post it?
Nope. Don't get me wrong, we'd love you to, but there are two problems. Firstly, the images may be inappropriate, and secondly even if they're completely fine and relevant, we will probably not own the copyright in the image. This might be fine for some websites, but for us unfortunately it isn't.
If you really want to post an image, you can include a link to the site that image exists on, but it must be completely appropriate. Anything inappropriate will be deleted and you will receive a warning or even be banned. If you discover someone who has done this, please report them to us by clicking "report abuse".
What does it mean when a topic is locked?
It means it's been officially closed. No longer can anyone post anything in it anymore. This may be for a number of reasons, and when it occurs the reason will be posted by the moderation team as the last post before it is closed.
Who are these moderator people?
Our Volunteer Moderators are generally leaders in our Community who have been chosen by the Community Managers. The Mod's role is to encourage discussion, help resolve disagreements and keep the forum happy and healthy.
Opposing opinion vs personal attack.
There is a big difference. If you disagree with someone, tell them, but do not attack them personally. Discussion is great, even if people start to get a little passionate, as long as only the issues are attacked and not the person.
There's another site that I'm involved with... can I tell people about it?
This is a fine line, and it will be up to the admin/moderators to decide. If another site is relevant to discussion then sure, post away, however anything that is seen as being an advertisement will be removed. Please use common sense and accept the decision of admin/mods.
Can I post articles which are relevant to the forum?
This is another copyright issue unfortunately. If you see an interesting article, simply post a link to it. Then once you've read it, head on back and discuss what you've read. You unfortunately can't post a whole article on our forums.
I found an interesting topic, but it's got heaps of messages! Do I just post my message at the end without reading everything?
No. If you do this, often the discussion has moved on, and you may look silly as a result. Make sure you read the most recent posts so that you are up to date with the conversation.
Can I tell people about sites where we can download shows?
No. As this is illegal activity, we cannot allow people to tell other people how or where to obtain pirated copies of movies/shows/games etc. This includes advice on 'bittorrent' and similar peer-to-peer programs.
A Moderator gave me a warning. Can I complain about it on the forums?
No, it's a fundamental rule of the forums that all communication between you and the moderators is not to be discussed on forums. Keep this discussion to private messages.
A Moderator removed this great topic. Should I just start it again?
The topic was removed for a reason. If you do this, not only will it be quickly removed again, you will most likely also receive a ban from the Mods.
The only exception to this is if the topic started off by following the rules, but then went off on a tangent and became a problem topic. If this is the case, you can start a similar topic with a similar subject however be very careful that it doesn't go down the same path as before.
Bob sent me a personal message, it was so fantastic, I have to share it with everyone else.
No you can't. Like communication with moderators, any communication between two members of the forum via the personal messaging system is not to be made public.
But what about if someone sent me a personal message that I think broke the rules?
If this is the case, send a moderator a personal message explaining what was said and they'll deal with it.
The shift key is so annoying, I'll just keep caps lock on and type in capitals.
In the wonderful world of the world wide web, capitals are seen as shouting. Imagine if you were shouting your post at someone standing nearby. How would your words be received?
