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About the live stream

If you do not have the Microsoft Silverlight plug-in installed, you'll be prompted with the following image:
 
Please follow the instructions on-screen, and make sure to completely close your browser when the install is finished. You can then restart your browser, return to bigbrother.com.au, and watch video embedded on bigbrother.com.au.

Microsoft Silverlight is a cross-browser, cross-platform, and cross-device plug-in for delivering the next generation media experiences and rich interactive applications for the Web.

It is a 1MB download and takes about 20 seconds to install.

How to install

On a Mac:
i. Click Save File to download Silverlight.dmg to your desktop
ii. Open Silverlight.dmg on your desktop
iii. In the folder that opens, double click on the Silverlight.pkg file
iv. Continue through remaining dialogue boxes to finish Install
v. Close and restart your browser to complete the installation

On a PC:
i. Click Save to Disk
ii. Open Silverlight.exe
iii. Follow the instructions in the installer
iv. Close and restart your browser to complete the installation

You can also download Silverlight by clicking here;

Why do I see a blank screen, when I try to install Microsoft Silverlight?

If you are trying to view the live stream at work, you may find that your IT department has blocked downloads of the Silverlight plug-in.

You can verify that Silverlight has been installed correctly by visiting the Silverlight site [http://www.microsoft.com/silverlight/default.aspx]. If you are prompted to install Silverlight, then your installation is not complete.

Why do I get a continuous “loading…please wait” message

There are known issues with Microsoft Silverlight where you are accessing the internet via an automatic proxy configuration file. Often your work internet connection is set up this way. This is resolved by manually entering in the proxy server in the internet options panel in Internet Explorer (although you’ll need to get your IT department to do this).